Complimentary Delivery

Here at Grease Chimp, we strive to make your shopping experience exceptional. Get complimentary delivery on every order - no exceptions!

Web3 Focused

Web3 is a vision for the next iteration of the internet, characterised by decentralisation, user ownership, and privacy. It contrasts with the current Web2, where centralised platforms control user data and interactions.Web3 leverages technologies like blockchain, decentralised finance (DeFi), and smart contracts to create a more open, secure, and user-centric web experience.

FAQs

Who is Grease Chimp?

We’re an Australian-owned automotive supplier using AI to make shopping faster, smarter, and more personalized.

What should I know about regarding the complimentary delivery?

Orders ship from Australian warehouses with tracked, standard delivery. Shipping is free worldwide, arrives in approximately 7 days.

What’s your returns and refunds policy?

If a product has a major failure, you may be eligible for a refund or replacement; for minor issues, we may repair or replace. Items must be unused in original packaging, return shipping is covered on approved claims, and digital products aren’t refundable. Change-of-mind refunds aren’t offered.

How do you handle payments and prices?

We accept American Express, Apple Pay, Google Pay, Mastercard, PayPal, Shop Pay, UnionPay, Visa, and we have just began accepting cryptocurrency. All prices are in your local currency and DO NOT include taxes and duties.

How do I know if a product fits my vehicle, and can you help me choose?

We sell both universal and vehicle-specific parts. Check the product description for compatibility, and if you’re unsure, ask our on-site chatbot (e.g., “Will this fit my Nissan Skyline R33 coupe?”) for quick guidance.

How are orders processed and managed?

No account is required to purchase. Orders are typically processed within 24 hours. You’ll get an email with tracking (you can also ask our AI assistant). You can cancel or change an order only if it hasn’t been fulfilled yet.

How do I get help?

Use our 24/7 on-site chatbot for instant assistance. We don’t offer phone or email support, but a human can step in within 24 hours if needed.